Towards up to 01h58 i purchased a beneficial R207, 00 registration but R207 and you may R759, 99 is actually subtracted off my personal throughout the. So now i will be asking for refund of all of the my personal currency and you will deactivation from my membership.

I am please asking for three some thing step 1. Elimination of my personal financial or percentage facts 2. Reimburse otherwise reverse out of commission generated step three. Deactivation or cancelation away from my a couple of account

Twoo – No impulse from the trouble with the account: Couldn’t receive inbound messages and outgoing messages not being delivered to help you family members/contacts

Some thing are incorrect using my membership. It doesn’t located incoming texts and you may outgoing messages are not being brought to family relations/relationships. Seemingly it’s frozen while there is and additionally no more passion (feedback, likes, messages).

I attempted delivering messages to your helpdesk via net and even my personal content regarding in-application helpdesk was not produced.

Wished outcome: Having my membership is fixed so that I am able to receive incoming texts and also for my outbound texts getting brought.

We have an identical state once more. My personal texts aren’t becoming brought and something out of my connections mentioned that he might perhaps not come across my profile any further and it also disappeared. I delivered a contact to Helpdesk however, I am not sure when it was sent since i have not yet acquired an effective effect.

Merely an update, although it searched okay for all months, exactly the same thing gradually become going on. Now, I have an identical condition.My messages aren’t becoming introduced and there is zero the newest pastime less than ‘likes’ and you will ‘views.’ We sent an email to help you Helpdesk however, I am not saying sure if it absolutely was sent since i not even obtained a response.

whenever i said, we currently replied to their emails history january twenty two but we still have maybe not obtained any replies or solution up to now.

please view they because it seems that my letters and you may texts into the helpdesk and you can [current email address protected] are not being produced.

We have witnessed no way during my membership in terms of messages, enjoys and you may opinions for a long period although Used to do perhaps not cover up my personal membership.

To evaluate, We sent a message back at my contact (who I additionally communicate with outside Twoo) in the event the he has got obtained my messages into Twoo, the guy said no. He along with told you he might perhaps not discover my personal reputation any more significantly less than his associations.

I already delivered a message towards Helpdesk and you can [email secure] and though it told you there will be an answer immediately after 1 day, it has been 3 days but i have not even acquired an answer.

in which do i need to posting a personal message? to possess confidentiality situations, i don’t need to blog post my personal email here having people and everybody to see.

We have this dilemma as well, my personal membership seems perfect regarding my end however, other people enjoys claimed one TWOO says I am not any longer toward TWOO and i are still hidden or “deleted” in terms of other TWOO pages are worried.

Therefore messages sent to the brand new TWOO service address arrive and undetectable on TWOO support people, that is why I suppose we’re not bringing answers actually regardless of if I’m able to comprehend the message inside my message box, this new app suggests it unread shortly after several weeks.

There’s a scientific explanation as to why help texts is actually not being responded to in the event the a user are invisible additionally the support class use only TWOO texts.

I do not desire to post my personal post target right here but my personal TWOO reputation ID seems to be [protected] – I wonder if i have to get a hold of one other way FaydalД± iГ§erik away from calling support since the all the details is in the texts to my membership.

Twoo – My personal twoo membership

while i said, i currently replied to their characters past january twenty two however, we have not acquired one reactions otherwise quality thus far.