Higher Lakes is among the prominent education loan servicers in the the world. See how to take control of your High Ponds finance and you can exactly what options are available.

While you are at school, your probably do not shell out much focus on your fund otherwise your own mortgage servicer. However your mortgage servicer could play an important role in the handling the debt, working for you choose a way to decrease your money otherwise postpone your own money when you are dealing with a crisis.

Great Lakes Education loan Attributes, more commonly also known as just Higher Ponds, is just one of the biggest education loan servicers in the united states. It’s certainly one of 10 government financing servicers, and it also covers certain private student loans on behalf of the company people. When you have Higher Lakes college loans , your payment choices are influenced by the kind of finance your has actually.

When you take aside government funds, they are owned by the fresh new U.S. Agency from Degree. Although government doesn’t control your loans otherwise give support service. Rather, they contracts with personal companies that deal with those people work.

Great Ponds is a part regarding Nelnet, some other federal loan servicer . While it does perform certain individual student loans, Great Lakes is generally known as a federal financing servicer.

• Direct Unsubsidized
• Direct Paid
• Direct And
• Lead Combination
• Federal Loved ones Education loan (FFEL)

When you have student loans maintained of the High Lakes, you can make your payments online, over the phone, from the High Lakes’ cellular application, otherwise from mail:

• Mail: If you like paying which have a physical check, you can send the commission from mail. Although not, this new emailing target is dependent on your location, very check your membership report otherwise log into your account on line to see where to direct their commission.
• Mobile App: Through the High quick business loans Iowa Lakes Mobile App, you are able to repayments, see account details, and you will fill out evidence of money if you find yourself registering a choice fee package. The fresh new software exists for ios and you can Android os gadgets .
• Online: For individuals who create a merchant account towards , you could make costs and you will control your education loan account on line.
• Phone: You are able to repayments from the calling step one-800-236-4300.

It is advisable to sign up for automated repayments. When you join autopay, Great Ponds provides you with good 0.25% interest discount. Over the years, that discount will save you hundreds of dollars.

Payment Choices for High Lakes Fund

If Higher Lakes can be your financing servicer, the firm try the person you get in touch with if you need to changes your own commission package or if you provides questions regarding your loan reputation.

Based your position, you may be able to make use of a minumum of one of your adopting the repayment solutions.

In past times, certain individuals have said difficulties with High Lakes. According to the 2020 Student loan Ombudsman report , High Ponds is within the top four people with debtor problems.

1. Sign up for an on-line Account or even the Mobile Software

For those who have the means to access a computer otherwise mobile, create an account for the myGreatLake online portal or perhaps the cellular application. If you have a free account, it is possible to make payments, examine the percentage records, see your financing details, and you can download expected forms. Being able to song their commission activity assists you to realize the payment improvements.

2. Get in touch with Customer support When you require Assist

If you prefer advice about your fund, both since you imagine their commission was not applied correctly or you can not afford your instalments, get in touch with High Lakes as soon as possible. Contacting them early is paramount to blocking significant issues, for example education loan standard, out-of developing.

step 3. Keep An effective Information

If you get in touch with support service to talk about deferring your repayments, entering a keen IDR plan, or pursuing loan forgiveness, take mindful notes. Record this new time and date of telephone call, title of the customer service user, everything discussed, additionally the benefit and you can takeaways from the label. Staying intricate info will come inside the helpful in the event the you will find any issues about what you provided to which have customer support.

You cannot like a federal financing servicer; they’re assigned to you. In case you are disappointed to the solution you’ve acquired from your loan servicer, you could make the most of education loan refinancing . Whenever you are it is possible to dump your federal loan advantages, you can qualify for a reduced interest otherwise faster month-to-month fee. Have fun with Juno to locate a rate quote rather than affecting your borrowing from the bank rating.

Juno helps you find the cheapest you’ll costs into individual student education loans. I discuss on the part of consumers having spouse lenders to greatly help for every single college student qualify for a knowledgeable pricing they can offered its financial situation.